GENERAL TERMS AND CONDITIONS OF PURCHASE – WITHDRAWAL - REFUNDS

Before purchasing please read the following Terms & Conditions carefully and only accept them after careful evaluation.The Garments offered for sale on the website www.daiquirilime.com are the property of the company Daiquiri Lime S.r.l (registered office in Rome, Via Livorno 89, 00162 Rome, VAT No. 13235251007, hereinafter "Daiquiri Lime"). Purchases can only be made by a natural person who is over 18 and has the ability to act (in accordance with Art. 2 of the Italian Civil Code). In addition, the User can only buy the garment for purposes unrelated to its business, commercial or professional activities; it must refrain in all other cases.

PROCEDURE FOR ORDERING THE GARMENT:

The procedure comprises the following steps:


1.1.    The User, if they have not already done so, is required to register, entering the requested information and login details (username and password whose safekeeping will be their sole responsibility).


1.2.    Filling in the Order Form electronically: to make a purchase at www.daiquirilime.com, in which the following items will be indicated: (a) description of the Garment's characteristics; (b) the number of Garments purchased; (c) the price of the Garment (including any incidental charges, such as applicable duties, taxes etc.); (d) Garment shipping methods and costs; (e) payment method; (f) information on support services and (g) acceptance of these General Terms and Conditions of Purchase - Withdrawal - Refunds.


1.3.    After the User has completed the form, they can print or save the Order Form electronically.
The language used to complete the order is Italian.


1.4.    Payment of the price is a necessary condition for the Garment order to be processed. The order form will be stored in Daiquiri Lime's database for the period of time necessary to fulfil the order. Daiquiri Lime will send an email confirmation of the order summary of the Order Form in addition to the instructions on Withdrawal and Refunds together with the trucking code needed to monitor the status of the shipment directly on the carrier's website, as fully specified below. The Garments will be delivered within 72 (seventy-two) working hours from the order confirmation sent by Daiquiri Lime, without prejudice to any delays caused by factors not attributable to Daiquiri Lime or the carrier (the User is invited to read the Shipments section).


1.5. If the Garment is no longer available, the order will be suspended and the User will be contacted by email within 3 (three) working days after receipt of the Order Form. They will be informed of the Garment's expected restocking and eventual delivery times. The User has the option of deciding whether to cancel the order or accept the proposal. In the event of non-acceptance, the User will receive a full refund of any sums paid according to the deadlines and procedures provided for in Art. 5.3 below.

PRICE AND PAYMENT METHODS

2.1 The price of the Garment is indicated in euros and may be subject to change and updating over time. The sale price is that indicated on the Order Form and includes all applicable taxes and duties for shipping costs and any charges for any additional services.


2.2 In the event of an error in the indication of the price by Daiquiri Lime the sales contract shall be deemed cancelled.


2.3 The price can be paid by choosing from one of the following methods:
payment by PayPal. The User will be re-directed to the electronic payment platform on the website www.paypal.it and from here they must enter the necessary information to complete the transaction.
The information referred to in section 2.3 will never be stored, not even in temporary form, on the Daiquiri Lime platform and will only be used to complete the purchase transaction or for reporting any fraud committed on the platform to the relevant authorities.
The transaction will be carried out upon payment.

SHIPPING AND DELIVERY OF THE GARMENT


3.1. The User shall pay the shipping and delivery costs for the garment which vary according to weight, delivery location and any additional services required (e.g. insurance). The shipping cost is indicated on the Order Form.
3.2.  Shipments will be made by UPS. Please refer to the Terms and Conditions of Carriage, which form an integral and substantial part of this document, and which the User declares having read and accepted together with this agreement.


3.3. The Garment can be delivered throughout Italy to the address indicated. Shipments cannot be addressed to P.O. boxes or poste restante. The User is invited to read the Terms and Conditions of Carriage set out in section 3.2 to which reference is made.


3.4. The Customer can check the shipping status of the Garment through the trucking code, which will be sent from Daiquiri Lime by email with the order confirmation.


3.5. The User accepts as of now that if the Garment is delivered abroad, it will pay the customs duties and import taxes, payable once the package reaches the destination. In the case of a transfer abroad the User will have the title of importer, and will be required to comply with the laws of the importing country.


3.6. Daiquiri Lime can in no way be liable for loss, theft or damage to the Garment during shipping.

RIGHT OF WITHDRAWAL

4.1 The User has the right to withdraw, by means of returning the Garment (which it will be required to prove, if requested) to the address: Via Livorno 89, 00162, Rome, without any penalties and without specifying any reason, within a deadline of 7 (seven) working days from receipt of the Garment and to get the refund of the costs incurred.


4.2 The right of withdrawal is excluded in the case of ready-made, tailored or clearly personalised Garments and, in general, in all cases in which it is excluded by legislation.


4.3 The User will have to return the Garment intact and complete with all accessories and in its original packing, undamaged. Following receipt and within the next 5 (five) days Daiquiri Lime will notify the User by email, of the proper exercise of the right of withdrawal, or any issues that do not allow the operation of the right of withdrawal.


4.4. The costs for returning the Garment are at the sole expense of the User.

REFUNDS - UNAVAILABILITY OF THE GARMENT.

  1. Daiquiri Lime, where the right of withdrawal is exercised in full compliance with these General Terms and Conditions of Purchase - Withdrawal - Refunds and by the deadlines determined, will refund the sum, by the same payment method used by the User to make the payment, no later than 30 (thirty) days from the date on which it is aware of the exercise of the right of withdrawal.
  2. 5.2. In the event that the withdrawal is not exercised in the manner indicated it will not be considered valid, and the User will have to withdraw the Garment at its own expense, failing that, Daiquiri Lime may keep hold of it.

  3. 5.3. If it is impossible to process the Daiquiri Lime Garment order, the amount paid by the User will be refunded by the same payment method used by the User to make the payment no later than 30 (thirty) days from the notice of the impossibility to execute the order.

LANGUAGE OF THESE GENERAL TERMS AND CONDITIONS

These General Terms and Conditions of Purchase - Withdrawal - Refunds and all the forms and procedures are expressed in Italian and English. The official version, which will be considered valid, is that in Italian.

APPLICABLE LAW AND COMPETENT COURT


These Terms and Conditions are governed by Italian law and in particular the so-called Consumer Code (Legislative Decree 206/2005 and Legislative Decree 70/2003). Any and all disputes with consumers remain subject to the application of the mandatory rules of Italian law in matters of jurisdiction and applicable law. Any disputes that may arise from the relationship governed by this agreement will therefore be devolved to ordinary Italian jurisdiction.

CONTENTS OF THE WEBSITE, EFFECTIVENESS OF THESE TERMS AND CONDITIONS

Daiquiri Lime does not warrant that the contents of the www.daiquirilime.com site are appropriate or legal in other countries. The invalidity, nullity or unenforceability of one or more of these General Terms and Conditions of Purchase - Withdrawal - Refunds where accepted, will not lead to invalidity, ineffectiveness or nullity of the remaining provisions which shall remain valid and effective.

CHANGES TO THE TERMS AND CONDITIONS

These General Terms and Conditions of Purchase - Withdrawal - Refunds are subject to change over time and according to any change in the legislation. The new terms and conditions will be effective from the date of publication on the website www.daiquirilime.com

PRIVACY

Daiquiri Lime is very careful to protect the privacy of Users, which is why all personal information is processed with caution and respect.

PROCESSING OF DATA


Daiquiri Lime, in accordance with Legislative Decree 196/2003 and subsequent amendments, can process User data to fulfil the expectations indicated under these Terms and conditions, in all cases in which they have been accepted. Providing the personal data necessary to achieve this objective is mandatory; failure to provide it will result in the inability to perform the services needed for the sale of the Garment. The User has the right to not agree to provide their information for sending commercial communications relating to Daiquiri Lime by post, email, telephone or SMS. The data will be handled by consultation, processing, comparison with predetermined criteria and any other appropriate operation, with tools and computer programs as well as non-automated tools suitable to guarantee security and confidentiality. The Data Controller is Daiquiri Lime (the "Controller"), the information required can be requested from the address hello@daiquirilime.com. The data collected will not be the subject of dissemination but may be communicated to: professionals, financial and credit institutions; factoring, credit recovery, marketing and promotion companies; affiliated companies and/or subsidiaries, associations; legal offices; credit card operators (in the case of payments made by credit cards), which perform specific tasks on behalf of Daiquiri Lime and authorities for legal purposes. In accordance with the legal provisions, the User may in any case and at any time exercise the rights referred to in Art. 7 of the Privacy Code (access, correction, integration, objection to processing, etc.). The User will be able to exercise their right to access, amend or delete personal data by sending a communication to the email address hello@daiquirilime.com or by postal communication to Via Livorno 89, 00162, Rome.